Billing Terms and Conditions

At MCNE Auto Supplies, we are committed to providing a secure and seamless billing experience for our customers. Please review the following terms and conditions, which govern all purchases and payment transactions made on our website.

Accepted Payment Methods

We accept a wide range of secure payment options to ensure flexibility for our customers:

• Visa
• Mastercard
• American Express
• Maestro
• UnionPay
• JCB
• PayPal
• Apple Pay
• Google Pay

All product prices on our website are displayed in AUD (Australian Dollars) and include applicable taxes and will be shown on checkout page. Any additional charges will be clearly shown at checkout before order confirmation.

Payment Processing

When you place an order at www.mcne.online, your payment is processed securely at the time of purchase.
Once the payment is authorized, you will receive an order confirmation email with all relevant details.

If your payment cannot be completed or authorized, your order will not be processed, and no charges will be applied.

Secure Payment Environment

MCNE Auto Supplies uses SSL (Secure Socket Layer) encryption to ensure the confidentiality and safety of all online transactions.
SSL technology encrypts sensitive information such as payment details, ensuring it is securely transmitted and protected from unauthorized access.

We use only PCI-DSS compliant payment gateways that meet industry security standards for storing, processing, and transmitting cardholder data. This includes platforms integrated with Shopify’s secure checkout infrastructure.

Accuracy of Billing Information

You agree to provide current, complete, and accurate billing and account information for all transactions made through our store.

In the case of suspected fraud, unauthorized activity, or incorrect billing information, we reserve the right to cancel or suspend the transaction and may request verification or additional documentation.

Invoices and Order Confirmations

After a successful purchase, you will receive:

• A confirmation email with your order summary.
• A digital invoice detailing your transaction.

If you do not receive an email confirmation within a few minutes of completing your purchase, please check your spam or junk folder or contact our support team.

Payment Issues

If you encounter issues with your payment:

• Please verify your billing information.
• Contact your card issuer or payment provider.
• Reach out to our support team for further assistance.

We are happy to assist you in resolving any payment difficulties quickly.

Customer Support

If you have any questions or concerns about billing, payments, or transactions, please contact our customer support team during business hours:

Customer Services Hours:
Monday to Friday 8:00 AM to 6:00 PM AEST GMT +10

Email: info@mcne.online
Phone Number: +61 4 1098 5199
Contact Form: Click Here

Business Information
MCNE Auto Supplies is operated by M&C Nebulae Australia Pty Ltd, a company registered in Australia.

Company ABN Number: 58 604 549 644

Address:
48 Jennifer Crescent,
Bayswater North Victoria 3153,
Australia