Billing Terms and Conditions

At MCNE Auto Supplies, we strive to provide a secure and transparent checkout experience for all our customers. Please review our billing terms and conditions below to ensure a seamless transaction process.

Payment Methods

We accept the following secure payment methods:

  • Shop Pay
  • Google Pay
  • PayPal
  • All major credit and debit cards (Visa, MasterCard, American Express, Discover, etc.)

Taxes and Discounts

  • All prices displayed on our website are inclusive of applicable taxes.
  • Discounts, if applicable, and shipping costs are calculated at checkout and shown in the estimated total.

Currency

  • All transactions are processed in Australian Dollars (AUD).

Billing Process

  • When you place an order, the total amount, including product price, taxes, shipping (if applicable), and discounts, will be displayed at checkout.
  • Please ensure that your billing information (name, address, and payment details) is accurate and up to date to avoid delays in processing your order.
  • Orders will not be processed until the payment is successfully authorized.

Receipts and Invoices

  • Upon completing your purchase, you will receive an order confirmation email, including the invoice with a detailed breakdown of your purchase.

Payment Gateway Security

We prioritize your data security by utilizing industry-standard encryption and security protocols:

  • SSL (Secure Socket Layer) Encryption

    Our website uses SSL encryption to protect your sensitive information during the checkout process. This ensures that all data transmitted between your browser and our servers remains private and secure.

  • PCI DSS Compliance

    All payment methods on our website comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your credit card and payment information.

  • Fraud Prevention

    We use advanced fraud detection and prevention systems to monitor transactions for unauthorized or suspicious activities.

  • Third-Party Payment Gateways

    Payments made through Shop Pay, Google Pay, and PayPal are processed via secure third-party gateways, which use their own encryption and security measures. We do not store your payment details on our servers.

Order Cancellation and Refunds

  • If you wish to cancel your order or request a refund, please refer to our Return, Refund, and Exchange Policy for detailed instructions.
  • Refunds for canceled orders will be processed via the original payment method.

Disputes and Chargebacks

  • If you encounter any issues with your payment, please contact us directly at info@mcne.online or call +61 3 9908 2924.
  • We aim to resolve disputes quickly and amicably. Chargebacks should only be initiated if we are unable to address your concerns.

Policy Updates

We reserve the right to modify or update our Billing Terms and Conditions at any time. Updated terms will apply to orders placed after the policy change.

For any questions or assistance regarding billing, please contact our customer service team.